Thumbtack Reputation Management

Thumbtack matches customers with local service professionals, and a pro’s star rating and review count directly affect how often they’re recommended and hired through the platform.

Buy Thumbtack Reviews See Packages

Buy Thumbtack Reviews Free Thumbtack Reviews Remove Reviews Get More Reviews Rating Calculator

Why a Thumbtack star rating isn’t one simple number

Thumbtack describes a pro’s star rating as the average of the reviews and ratings on the profile — but that average is a blend, not a single feed. It pulls in verified reviews from jobs booked through Thumbtack, Google reviews a pro has imported, ratings imported from other review sites, and up to the 10 most recent unverified reviews from customers a pro met outside Thumbtack.

That blend matters for two practical reasons. First, "Hired on Thumbtack" reviews are unverified-uncapped — a pro can collect an unlimited number of them, and every one counts. Second, off-platform reviews are capped: only the 10 most recent unverified reviews from outside customers show and factor in, so an older off-platform review can quietly drop out of the calculation as newer ones come in.

Because the exact mix behind any given profile — how many verified Thumbtack reviews, how many imports, which 10 outside reviews are currently in the window — isn’t fully visible to the pro, a rating can move without an obvious single cause. Consistent, compliant review requests tied to real completed jobs are what keep that average stable.

What actually feeds a Thumbtack star rating

Verified "Hired on Thumbtack" reviews — unlimited, from customers who booked the job through the platform.
Imported Google reviews and imported ratings from other review sites a pro has connected.
Up to the 10 most recent unverified reviews from customers met outside Thumbtack.
Content and Review Policy compliance — reviews Thumbtack removes for violating its policy (fake, incentivized, off-topic, wrong interaction) don’t count toward the average.