Capterra Rating Calculator
Enter your current Capterra rating, review count, and target rating to see how many new 5-star reviews it takes to get there.
New Capterra reviews needed to go from 3.8★ to 4.5★
Capterra uses a simple average, so this estimate is exact. See how Capterra's rating actually works or Capterra review management.
What actually shapes a Capterra rating and profile standing
Capterra, GetApp, and Software Advice were long run by Gartner Digital Markets as one connected review ecosystem. That changed in 2026: G2 announced its acquisition of all three on January 29, 2026, and the deal closed February 5, 2026. The three sites now operate together as "G2 Digital Markets" (GDM), still sharing the same review catalog and the same Community Guidelines — so a review published on Capterra is also eligible to appear on GetApp and Software Advice, and vendor disputes now route to a G2 Digital Markets email address rather than a Gartner one.
Every review goes through the same verification pipeline regardless of which of the three sites it was submitted on. Capterra confirms reviewer identity through a combination of manual checks and enrichment services, backed by more than 30 human quality-assurance moderators and more than 20 control checks per review. Technology is used specifically to flag generative-AI content and plagiarism, and reviewers who can't provide sufficient proof of genuine product use are never published and are permanently removed from the community.
- Plain averaging for the displayed rating — the star score on your Capterra product page reflects an average of published, verified reviews, not a hidden weighting formula.
- A separate, normalized score for ranking — Capterra Shortlist explicitly normalizes ratings for recency and volume before combining them with a Popularity score to stack-rank the top products in a category, so badge standing takes more than a high average.
- Verification depth — more than 20 control checks per review and 30+ human moderators stand between a submitted review and a published one; unverifiable or AI-generated content never gets published.
- Disclosed incentive status — any review written for a Capterra-sanctioned incentive carries a public "Reviewer Source" tag, so incentivized and organic reviews are visibly distinguishable on the page.
- Guideline compliance — reviews removed for violating Community Guidelines (fake identity, wrong-business, undisclosed conflict of interest, plagiarized or AI-generated content) don't count toward the published average at all.
Frequently asked questions
How accurate is this calculator for Capterra?
Capterra's rating is a simple average, so for a given current rating, review count and target, the number this calculator gives you is exact — not an estimate.
Does review volume alone move my Capterra rating?
Plain averaging for the displayed rating — the star score on your Capterra product page reflects an average of published, verified reviews, not a hidden weighting formula.
Where can I see more on how Capterra's rating works?
See our full breakdown of Capterra's rating mechanics, or go straight to Capterra review management if you'd rather have this handled for you.