How Does Networx's Rating Actually Work?
Why Networx doesn’t publish how its contractor score works
Networx is considerably smaller than platforms like Trustpilot or Google, and its public documentation reflects that: there is no published formula, weighting scheme, or explanation of how individual star ratings roll up into the score shown on a contractor’s profile. That’s a meaningful gap compared to larger platforms that at least explain the mechanics even when the exact algorithm is proprietary.
Why Networx doesn’t publish how its contractor score works
What Networx’s Terms of Use does state is that Site Content — which includes homeowner reviews — "is not verified or reviewed in any way before it appears on the Site." In other words, a review can go live on a contractor’s profile without Networx checking it first. Networx separately reserves the right to "remove any Site Content from the Networx Offerings at any time and for any reason, in Networx’s sole discretion," which gives the platform broad latitude but doesn’t commit it to any specific review or removal process.
Because neither the scoring logic nor a self-serve flagging tool is publicly documented, this page treats Networx’s rating as something to monitor and respond to rather than something that can be modeled with a calculator that implies more precision than the platform itself discloses.
What’s actually documented about a Networx contractor score
- No published formula — Networx has not disclosed whether the star rating on a profile is a simple average, a weighted score, or something else.
- Unscreened by default — per Networx’s Terms of Use, Site Content including reviews "is not verified or reviewed in any way before it appears on the Site."
- Removal is fully discretionary — Networx can remove Site Content "at any time and for any reason, in Networx’s sole discretion," with no published, self-serve appeals process for either side.
- Prohibited content is defined narrowly — the Terms of Use bar content that is "false or misleading," content "designed only to damage a contractor’s reputation," and content that is "threatening, demands payment" (i.e., using a review as leverage).
Frequently asked questions
Yes. Networx review packages start at $110 for up to 5 reviews, scaling to $690 for 50, with monthly billing at 15% off. Pick a package on this page, or try a free example first.
Networx has not published the mechanics — there’s no public formula for how individual reviews combine into the score shown on your profile. What is documented is that reviews post without pre-screening and that Networx can remove content at its sole discretion for violating its Terms of Use. We help you operate inside that reality rather than promising control Networx doesn’t offer.